Terms of Service

1. Acceptance. By creating an account on Tijori, you agree to these Terms of Service. If you do not agree, please do not use the service.

2. The service & eligibility. Tijori is a personal and family document vault provided by Shilpi Cloud Services. You must be at least 18 to hold an account. You are responsible for the accuracy of the information and documents you store, and for having the authority to add details of family members.

3. Your account. You are responsible for keeping your login details confidential and for all activity under your account. Tell us at once if you suspect any unauthorised use.

4. Acceptable use. You agree not to misuse the service, attempt unauthorised access, upload unlawful or malicious content, or impersonate others.

5. Subscription & payment. Tijori is offered on a single plan of ₹1,499 per year (inclusive of GST). If auto-renew is on, your plan renews automatically each year until you cancel; you will receive a notice before each renewal charge. Refunds and cancellations are governed by our Refund & Cancellation Policy.

6. Not professional advice. Tijori helps you organise your documents and dates. It does not provide legal, tax, financial, insurance or medical advice, and reminders are a convenience only — always verify important dates and decisions yourself.

7. Data & privacy. We never sell your personal data. Your use of the service is also governed by our Privacy Policy, which explains how we handle your data. Third-party services you connect, such as an AI assistant, are governed by their own terms.

8. Service "as is". The service is provided "as is" and "as available", without warranties of any kind. We do not guarantee it will be uninterrupted, error-free, or that every reminder or message will always be delivered on time. We are not responsible for delays or failures caused by events beyond our reasonable control, such as internet, power or service-provider outages.

9. Limitation of liability. To the maximum extent permitted by law, our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim (i.e. up to ₹1,499). We are not liable for indirect or consequential losses, loss of data, or any loss arising from information you entered incorrectly or a reminder you missed. Please keep your original documents safe. Nothing in these terms limits your rights under applicable consumer law.

10. Indemnity. You agree to indemnify Shilpi Cloud Services against any claim or loss arising from your misuse of the service or from the content you store.

11. Suspension & termination. We may suspend or close an account that breaches these terms or the law. You may close your account anytime; the Refund & Cancellation Policy then applies. If your subscription is not renewed, you keep access for a 7-day grace period; the account is then locked for 30 days, after which your data is permanently deleted. We send renewal reminders to your registered email.

12. Governing law & jurisdiction. These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts of Delhi.

13. Changes. We may update these terms from time to time. For significant changes we will notify you by email. Continued use of the service after changes means you accept the updated terms.

Grievance Officer: Parth Goel · [email protected]. Full business details are on our Contact page.

If any translated version of these terms differs from the English version, the English version prevails.