Privacy Policy

1. About this policy. Tijori is a personal and family document vault operated by Shilpi Cloud Services. This policy explains what personal data we collect, why, and how we protect it — in line with India's IT Act (SPDI Rules, 2011) and the Digital Personal Data Protection Act, 2023.

2. Information we collect. Account details you give us: your name, email, mobile number and a secure hash of your password. Content you choose to add to your vault: family details, documents, property, insurance, bank and demat details, vehicles and identity numbers such as PAN. We store only what you add.

3. Aadhaar & sensitive IDs. We do NOT store your full Aadhaar number — only the last 4 digits are kept, so your complete Aadhaar can never leak from our systems. Please add only the documents you actually need us to hold.

4. Why we use your data. Only to run the service for you: to keep your vault, send reminders you set, verify you with OTPs, process your subscription and send account or payment notices. We never use your data for advertising and send no marketing without your clear consent.

5. Consent & your control. We process your personal data based on the consent you give when you sign up and add information. You can withdraw that consent anytime by editing or deleting your data, or by closing your account.

6. How we protect your data. Your connection is encrypted (HTTPS) and data is stored on secure servers in India. Passwords are hashed with bcrypt (we can never read them), your Aadhaar is stored masked, and access to your data is restricted to running the service.

7. Sharing & third parties. We never sell your data. To run the service we rely on trusted processors only — secure cloud storage for your documents, an SMS gateway for OTPs, an email provider for notices and a payment gateway for your subscription. Each accesses only what is needed and is bound by confidentiality. No advertisers or data brokers.

8. Data retention. We keep your data while your account is active. When you delete your account, we remove your personal data within 30 days — except records we must keep by law, such as tax invoices.

9. Your rights. You can access, correct, export or delete your data anytime from your profile, and withdraw consent. To raise a request or complaint about your data, contact our Grievance Officer below; we respond within 30 days.

10. Children's data. Tijori is meant for adults (18+). If you add a family member under 18, you do so as their parent or guardian and are responsible for the information you add about them.

11. Data breach. If a breach ever affects your personal data, we will act without delay and notify you and the Data Protection Board as required under the DPDP Act, 2023.

12. Cookies. We use only essential cookies to keep you logged in. No tracking or third-party advertising cookies.

13. Changes to this policy. We may update this policy from time to time. The latest version on this page always applies; if a translated version differs, the English version prevails.

Shilpi Cloud Services is the data fiduciary responsible for your personal data under the DPDP Act, 2023.