Refund & Cancellation Policy

1. About this policy. Tijori is a digital subscription service provided by Shilpi Cloud Services. This policy explains our refund and cancellation terms. By subscribing, you agree to it.

2. Payments are non-refundable. Tijori is a digital product with immediate access on payment, so subscription fees are non-refundable once your account is active — including for any unused period — except as stated in this policy or required by law.

3. Cancellation. Your plan renews automatically each year if auto-renew is on. You may cancel anytime from your account or by emailing us. Cancellation stops future renewals; you keep access until the end of your current paid period. No refund is given for the remaining period.

4. When we do refund. We refund the full amount if you were charged more than once for the same subscription, or money was deducted but your subscription was not activated due to a technical error on our side. When you set up auto-renew, a small token amount may be charged to verify your payment method; it is refunded automatically.

5. How to request a refund. For the cases above, email [email protected] within 7 days of the transaction with your registered email and payment reference (order or transaction ID).

6. Refund method & timeline. Approved refunds are made to your original payment method, usually within 5–7 business days.

7. Plan & pricing. Tijori is offered on a single annual plan of ₹1,499 (inclusive of GST). There is no free plan or free trial.

8. Grievance Officer & contact. For any complaint about your data, a payment, or this policy, contact our Grievance Officer. We acknowledge complaints within 24 hours and resolve them within 15 days.

Grievance Officer: Parth Goel · [email protected]. Full business details are on our Contact page.

We may update this Refund & Cancellation Policy from time to time; the latest version on this page applies. If any translated version differs, the English version prevails.